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PRACTICE INFORMATION
The Practice has facilities for people with disabilities, including ramp access and a disabled toilet on the ground floor with a stair-lift to the first floor.
Moderate activity such as brisk walking, cycling, swimming, dancing etc is encouraged, gradually building up to half an hours exercise each day.
A small amount is good for you. DON'T DRINK AND DRIVE.
Lifestyle changes are hard to sustain but definitely worthwhile.
The Practice provides complete care during pregnancy, birth and after delivery in co-operation with our Community Midwife Team, led by Margaret Bay. The Antenatal clinics are held each Tuesday & Thursday between 2pm to 4pm. Suzanne Pentney-Tighe holds the clinic on Tuesday afternoons and Margaret on Thursdays.
The Practice was established in 1980 with a husband and wife team working from a Portakabin. The Doctors work in a group practice providing Personal Medical Services. This means that they hold a contract with the Devon Primary Care Trust to deliver services to patients under the NHS.
Under the new Personal Medical Service contract it is important to note that you will be registering with the practice rather than an individual GP, however, you are welcome to request a doctor of your preference when making an appointment.
The nature and quality of the services provided is reviewed annually to ensure that all standards and targets are being met.
The Medical Centre is currently not a teaching practice but periodically does have medical student attachments.
Our Health Care Assistants, Ruth Muir & Jackie Reynolds, are available to perform blood tests by appointment between 8.00am to 12.00pm each morning.
Chronic disease clinics are run daily by the Practice Nurse Team. These clinics are designed to monitor patients with the following conditions:
Asthma Hypertension Diabetes Coronary Heart Disease
Invitations are sent to all women between the ages of 25-49 to have a smear every 3 years and from the age of 50-64 every 5 years. All patients are informed of the result of their smears by post. Smear tests are carried out by the Practice Nurses.
We aim to give a friendly and professional service to all our patients however, if you have concerns about any aspect of our service please let us know. Most problems can be resolved easily, in circumstances where this is not possible we offer an in-house procedure. Full details can be found by clicking the link below:
The Practice operates in compliance with the Data Protection Act 1988 and the Freedom of Information Act 2000. If you require access to your medical records then please ask your GP or speak to the Practice Manager. Health Information may be shared, when necessary, with other health care professionals e.g. Nurses & Midwives. If you are in reception and feel you wish to speak in private please let us know.
Our District Nurses are Lesley Calcutt, Jenny Kernutt, Hayley Moore & Catherine Chizmar, who work with the practice to provide nursing care for people confined to their home through infirmity or ill health. Their direct line is 01271 378737.
Dr John Quinton-Tulloch. Bristol (1987) M.B.Ch.B.
Dr Bruce Hughes. London (1993) M.B. B.S. M.R.C.G.P.
Dr Miranda Coberman. London (1997) M.B.B.S. D.F.F.P. D.R.C.O.G. M.R.C.G.P.
Dr Nigel Moody. Leeds (1994) M.B.Ch.B. M.R.C.G.P.
Our Health Visiting Team are led by Jan Rolfe. They are involved in promoting health within the community, offering health advice and support to all age groups. In particular they visit families with children under 5 years of age. Child health clinics are held at this surgery each Monday between 1.30pm to 3.30pm. Their direct line is 01271 322503. An answerphone service is available at all other times.
Your diet should be mainly vegetables, fruit and cereals. You should cut back on animal fats such as cheese, cream, red meat, sauces and gravies. You should eat more fatty fish {sardines, trout, mackerel etc} about three times a week.
Smoking. The most important challenge - please ask us to help you stop.
If you are house-bound and require a home visit please telephone the surgery, ideally before 11am. You will be put through to the Duty Doctor to see whether the request is an appropriate one and to plan the visit accordingly.
A full range of minor surgery procedures are undertaken in the Practice. These are performed by Dr John Quinton-Tulloch and Dr Bruce Hughes.
Your nearest NHS Walk-In Centre is Barrack Road, Exeter, EX2 5DW. Telephone number: 01392 406300.
You can see our Nurse Practitioner, Di Cohen, for minor illnesses, minor injuries and family planning. She is available Monday, Wednesday, Thursday & Friday, 10.00am to 1.00pm and 2.00pm to 6.00pm, Tuesday 2.00pm to 6.00pm for both appointments and advice.
When the surgery is closed please ring the usual telephone number (01271 376655) and listen to the message and you will be transferred to the Devon Doctors On Call service, which provides emergency care. Devon Doctors telephone number is 0845 6710 270.
NHS Direct, the 24 hour nurse lead helpline can be contacted on 0845 46 47 or via their website www.nhsdirect.nhs.uk
Jenny Gifford is in charge of the administration and efficient running of the practice. She will be pleased to discuss any feedback you may have regarding the services we provide and to help you with any problems.
Our Practice Nurses are Sue Besnard, Rose Poile, Kath Howarth and Paula Wood. They are available by appointment, in the treatment room for:
| Immunisations | Dressings | Asthma |
| Diabetes | Injections | Travel Advice |
| Health Promotion | Health Checks | Smoking Cessation |
| Cervical Smears | Blood Pressures | Removal of Stitches |
| Chronic Disease Management | ||
Anne, Linda, Liz, Margaret and Rachael are here to help you. They answer the phone, deal with enquiries and organise repeat prescriptions. Their job is very demanding so please be patient.
Some problems may easily be dealt with over the telephone and the Duty Doctor will take all telephone calls requesting advice and medication queries. However, if you specifically want to speak to your regular doctor a message will be passed on to that doctor who will ring you back. If you wish to speak to the Nurse Practitioner or a Practice Nurse please leave a message with the receptionist and you will be telephoned later in the day.
Following guidelines given to you by your Doctor/Nurse please contact the Practice after 11.00am to obtain your result. Results can only be given to the patient concerned.
We aim to treat our patients courteously at all times and expect our patients to treat our staff in a similarly respectful way. We take seriously any threatening, abusive or violent behaviour against any of our staff or patients. If a patient is violent or abusive, they will be warned to stop their behaviour. If they persist, we may exercise our right to take action to have them removed, immediately if necessary, from our list of patients.